Privacy Policy

Effective Date: July 12, 2024

Our website address is: http://nisacollection.com.

1. Introduction

At Nisa Collection, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, use our services, or make a purchase.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect various types of personal information to provide our services effectively. This may include:

• Personal Identification Information: Name, email address, phone number, shipping/billing address, and payment information.
• Account Information: When you create an account, we collect your login details (username and password).
• Transaction Information: Order details, purchase history, and payment methods.
• Device Information: IP address, browser type, and device identifiers when visiting our website.
• Usage Data: Information about your browsing behavior, preferences, and interactions on the website.

3. How We Collect Information

We collect data in the following ways:

• Directly From You: When you register for an account, place an order, subscribe to our newsletter, or fill out forms.
• Automatically: Through cookies and similar technologies when you browse our website.
• Third-Party Services: Data from external services, such as payment processors and analytics providers.

4. How We Use Your Information

The information we collect is used for various purposes:

• Order Processing: To process and deliver your orders and manage returns or exchanges.
• Account Management: To create and manage your account, provide personalized services, and maintain transaction history.
• Customer Support: To respond to inquiries and offer customer service.
• Marketing: To send newsletters, special offers, and product updates, where applicable.
• Website Improvement: To improve your experience, analyze website performance, and understand user preferences.

5. Sharing Your Information

We do not sell or share your personal information with third parties except in the following cases:

• Service Providers: With partners who assist in providing services such as payment processing and shipping.
• Legal Obligations: If required by law or to comply with legal requests or government orders.
• Business Transfers: In case of a business sale or merger, your data may be transferred as part of the transaction.
• With Your Consent: We will only share your data when you have provided explicit consent.

6. Data Retention

We retain your personal information only as long as necessary for the purposes stated in this Privacy Policy, or as required by law. For example:

• Order Information: Retained for accounting and legal compliance.
• Account Information: Retained as long as your account remains active.

7. Data Security

We take data security seriously and employ measures such as:

• Encryption: We use encryption methods to protect sensitive information, especially payment details.
• Access Control: We limit access to personal data to authorized employees.
• Monitoring: We monitor our systems to detect any potential security breaches.

While we strive to protect your data, no method of transmission over the internet is completely secure. You acknowledge this risk when using our services.

8. Your Rights

As a user, you have the following rights concerning your personal data:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request corrections to inaccurate or incomplete information.
• Deletion: The right to request deletion of your personal information, subject to legal and operational requirements.
• Objection: The right to object to the use of your data for marketing purposes or under certain conditions.

To exercise these rights, please contact us at support@nisacollection.com

9. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand your preferences and usage patterns.

• Types of Cookies:
  • Essential Cookies: Necessary for website functionality.
  • Analytics Cookies: Help us analyze website traffic and improve our services.
  • Marketing Cookies: Used for delivering targeted advertisements.

You can control cookie settings through your browser and opt out of certain cookies, but this may affect your experience on our site.

10. Children’s Privacy

Nisa Collection does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us, and we will delete such information promptly.

11. Changes to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page, and your continued use of the website after such updates constitutes acceptance of the new terms.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: support@nisacollection.com
• Phone: +92 319 9807738