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Terms & Conditions

Effective Date: July 12, 2024

1. Introduction

Welcome to Nisa Collection. These Terms and Conditions govern your use of our website www.nisa-collection.com, your purchase of products, and your interaction with our services. By using our website or making a purchase, you agree to comply with these terms. Please read them carefully before using our services.

If you do not agree to these terms, please do not use our website or purchase our products.

2. Eligibility

By using our website or purchasing products from Nisa Collection, you confirm that:

  • You are at least 18 years of age or are accessing the website under the supervision of a parent or guardian.
  • You have the legal authority to enter into a binding contract under applicable laws.

3. Changes to Terms

We reserve the right to amend or update these Terms and Conditions at any time. Changes will be effective once posted on the website. Your continued use of the website after the changes will signify your acceptance of the revised terms. It is your responsibility to review these terms periodically for any updates.

4. Products and Pricing

  • Product Descriptions: We make every effort to ensure that our product descriptions, images, and prices are accurate. However, we do not warrant that product descriptions or other content on the website are 100% accurate, complete, reliable, or error-free.
  • Pricing: All prices are listed in [Pakistani Rupees (PKR)] unless otherwise specified. Prices and availability of products are subject to change without notice.
  • Errors: In the event of a pricing error, we reserve the right to cancel or refuse any orders placed at the incorrect price, even if the order has been confirmed and your payment method has been charged.

5. Ordering and Payment

  • Order Acceptance: We reserve the right to refuse or cancel any order for any reason at our sole discretion. This may include product availability, inaccuracies in product or pricing information, or suspected fraudulent activity.
  • Payment Methods: We accept the following payment methods:
    • Credit/Debit cards
    • Bank transfers
    • Cash on Delivery (COD) in selected regions
    • [Insert other payment methods]
  • Payment Security: All payments are securely processed through trusted payment gateways. We do not store your payment information.

6. Shipping and Delivery

  • Shipping Costs: Shipping costs are calculated at checkout and depend on the delivery location and order weight.
  • Delivery Times: Estimated delivery times vary by location. We aim to dispatch orders within [2-3] business days of order confirmation.
  • Delays: We are not responsible for delays caused by events beyond our control, such as customs clearance, courier delays, or natural disasters.
  • International Shipping: Customs duties and taxes for international shipments are the responsibility of the customer.

7. Returns, Refunds, and Exchanges

Please refer to our Refund and Returns Policy https://nisacollection.com/refund-returns-policy/ for detailed information on returns, refunds, and exchanges.

8. Intellectual Property

  • Ownership: All content on the Nisa Collection website, including text, graphics, logos, images, audio clips, and software, is the property of Nisa Collection and is protected by international copyright, trademark, and intellectual property laws.
  • Use of Content: You may not copy, reproduce, republish, upload, post, or distribute any content from our website without express written permission. Any unauthorized use may result in civil and/or criminal penalties.
  • Trademarks: Nisa Collection’s name, logos, and brand features are registered trademarks. You may not use these trademarks without our prior written consent.

9. User Accounts

  • Registration: To access certain features of our website, you may be required to create an account. You agree to provide accurate and up-to-date information during registration.
  • Account Security: You are responsible for maintaining the confidentiality of your account login information. You agree to notify us immediately of any unauthorized access or use of your account. We are not liable for any loss or damage arising from your failure to protect your account information.
  • Termination: We reserve the right to suspend or terminate your account if we suspect any breach of these Terms and Conditions or illegal activity.

10. User Conduct

When using the Nisa Collection website, you agree not to:

  • Use the website for any unlawful purpose or to solicit the performance of illegal activities.
  • Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity.
  • Engage in any activity that disrupts the operation or security of the website.
  • Upload or distribute any malicious software or viruses.
  • Violate any applicable local, national, or international laws or regulations.

11. Limitation of Liability

  • No Warranty: Nisa Collection provides the website and products “as is” and without any warranties, express or implied. We do not guarantee that the website will be available at all times or that the services will be error-free.
  • Exclusion of Liability: To the fullest extent permitted by law, Nisa Collection will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website or products purchased through the website. This includes but is not limited to damages for loss of profits, data, or goodwill.
  • Force Majeure: Nisa Collection shall not be liable for any delay or failure to perform its obligations due to circumstances beyond our control, including but not limited to natural disasters, strikes, governmental actions, or failure of internet services.

12. Indemnification

12. Indemnification

You agree to indemnify and hold Nisa Collection, its affiliates, and employees harmless from any claims, losses, damages, or expenses (including legal fees) arising out of your use of the website or any violation of these Terms and Conditions.

13. Governing Law and Dispute Resolution

  • Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of Pakistan.
  • Dispute Resolution: Any disputes arising out of or in connection with the use of the website or purchases made through the website shall be resolved through amicable negotiations. If negotiations fail, disputes shall be settled by arbitration in accordance with the laws of Pakistan.
  • Jurisdiction: The courts of Pakistan shall have exclusive jurisdiction over any legal disputes.

14. Termination

We reserve the right to terminate or suspend access to our website or services without prior notice for any reason, including but not limited to a breach of these Terms and Conditions.

15. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

16. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Nisa Collection regarding the use of the website and the purchase of products. They supersede any prior agreements or communications between you and us.

17. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

  • Email: support@nisacollection.com
  • Phone: +92 319 9807738

Key Notes:

  1. Governing Law: This policy is designed with Pakistani law as the governing framework.
  2. Comprehensive Liability: It limits the liability of your business and protects you from unforeseen claims.
  3. User Responsibilities: Clearly outlines the behavior expected of your users and how you will handle any misconduct.

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